Privacy Policy

Effective Date: October 2, 2026

Last Updated: October 2, 2026

AI Captures Leads ("we," "our," or "us") operates AiCapturesLeads.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and the data collected on behalf of your business leads.

1. Information We Collect

A. Information You Provide Directly

- Business Contact Data: Name, business name, email address, phone number, and billing address.

- Account Credentials: Login details, billing profiles, and payment information (processed via secure third-party payment gateways).

- Customization Inputs: Business FAQs, booking parameters, and operational details used to train your AI receptionist.

B. Data Processed on Your Behalf (Lead Information)

When utilizing our AI capture agents, our systems process information submitted by your prospective clients:

- Caller ID, phone numbers, and incoming message text.

- Voice call recordings and automated speech-to-text transcriptions.

- Appointment booking details (requested dates, service needs, email addresses).

C. Automated Technical Data

- IP addresses, browser types, device information, operating system, and website usage metrics collected via standard cookies and analytics scripts.

2. How We Use Information

We use collected data to:

- Deploy, maintain, and refine your automated AI communication agents.

- Route inbound inquiries, trigger missed-call responses, and schedule calendar appointments.

- Process subscription payments and account renewals.

- Provide technical customer support and system health updates.

- Improve AI model response accuracy and conversational flow.

3. How Information Is Shared

We do not sell, rent, or trade your personal information or your leads' data to third-party data brokers. Information is shared only with:

- Service Providers: Infrastructure partners essential to operating our systems (e.g., cloud hosting, telecommunications carriers, payment processors, and database tools).

- Legal Compliance: Authorities when strictly required by law, subpoena, or to protect the rights, property, and safety of our platform and users.

4. Data Security & Storage

We employ industry-standard security measures, including SSL encryption and secure server environments, to protect customer and lead data against unauthorized access, loss, or alteration.

5. Your Rights and Choices

Depending on your jurisdiction (such as California under the CCPA/CPRA), you may have the right to:

- Access the personal information we hold about you.

- Request correction of inaccurate data or deletion of your records.

- Opt out of marketing emails via the "Unsubscribe" link in any communication.

6. SMS & Voice Communications

When individuals interact with our AI phone or SMS agents, message and data rates may apply. End-users can opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP.

7. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be reflected with a revised "Last Updated" date at the top of this document.

8. Contact Information

If you have questions or requests regarding your data privacy:

- Email: [email protected]

- Website: AiCapturesLeads.com